1. Identity & Scope

Business Name: Rebecca M d/b/a The To-Do Crew-NWA (TDCrew)

Entity Type: Sole proprietorship based in Arkansas [TBD – confirm if LLC later formed]

Address: Mailing address available upon request

Privacy Contact: [email protected]

Web/Social Pages: Instagram | Facebook

Geography: United States only (Northwest Arkansas area)

TDCrew currently operates primarily through social-media pages and a forthcoming website. No custom web forms collect data at this time.

2. Data We Collect

• Identifiers: name and phone number shared via texts, emails, or DMs.
• Commercial information: basic records of jobs, quotes, and invoices for bookkeeping.
• Payment data: handled by Venmo or check; TDCrew does not store card details.
• Analytics & device data: Meta (Facebook/Instagram) Insights/Pixel may collect IP, device, and engagement data.
• Location data: approximate location (city/region) for analytics; no precise GPS.
• Sensitive data: not collected.
• User-generated content: photos, tags, or messages customers voluntarily share.

3. Purposes for Use

• Service coordination: schedule, confirm, and complete requested jobs.
• Customer support: respond to messages and reschedule services.
• Recordkeeping: maintain basic records for tax and accounting.
• Marketing & outreach: share/repost tagged photos; possible future opt-in messaging.
• Analytics & improvement: understand engagement to improve offerings.
• Security & fraud prevention: detect, prevent, and address spam, impersonation, or unauthorized payment activity.
• Legal compliance: comply with U.S. laws and regulations.

4. Sharing & Disclosure

TDCrew does not sell personal information. Limited data may be shared with trusted providers:

• Payment processors: Venmo (payment handling).
• Communication/hosting: Gmail (email correspondence).
• Analytics & social: Meta (Facebook/Instagram) for insights and limited ad measurement.

Information may be disclosed to comply with law (e.g., subpoena or court order) or included in a future business transfer in line with this policy.

5. Cookies & Tracking

TDCrew and its service providers may use cookies, pixels, or similar technologies on its website and social-media pages to understand visitor activity and improve services.

• Analytics tools: Meta Insights/Pixel may automatically collect page views, engagement, approximate location, and device details.
• Cookies: small text files that help remember preferences or measure engagement.
• Your choice: you can set your browser to block or delete cookies; some features may not function as intended.

A detailed Cookie Policy and preference link will be available when the website launches: [LINK TO COOKIE SETTINGS]

6. Retention

• Messages: kept only as long as needed to coordinate and complete services, then deleted or archived.
• Job records & invoices: retained for 3–7 years for tax/accounting.
• Photos & tagged posts: may be kept indefinitely for marketing/portfolio unless removal is requested.

TDCrew periodically reviews stored data and deletes what is no longer needed.

7. Security

• Protected systems: business accounts/devices are password-protected.
• Third-party processing: payment data is handled only by trusted providers (e.g., Venmo). TDCrew does not store payment details.
• Responsible handling: access is limited to what’s needed; helpers are instructed to handle data responsibly.

While reasonable precautions are used, no system can guarantee 100% security.

8. International Transfers

TDCrew serves U.S. customers. Some providers (e.g., Gmail, Meta) may process information on servers outside the U.S. These companies use standard contractual safeguards and industry security measures to protect transferred data.

9. Your Rights & Choices

• Access/Correction/Deletion: email [email protected]. We may request limited details to verify identity.
• Marketing preferences: TDCrew does not currently send marketing emails or texts; future messages will include easy opt-out links.
• No sale or sharing: TDCrew does not sell or share personal information for advertising under U.S. state privacy laws.
• Do Not Track: browser DNT signals are not currently recognized.

Optional DSAR Webform: [LINK TO DSAR FORM]

10. Children’s Data

Services are intended for adults (18+). Minors may request services only with a parent or legal guardian.

TDCrew does not knowingly collect personal information from children under 13 (COPPA). If such information is identified without verified parental consent, it will be deleted or parental authorization will be requested.

11. Financial Incentives

TDCrew does not currently offer discounts or rewards programs in exchange for personal data. If introduced later, TDCrew will provide clear opt-in terms describing data categories, how incentives work, and opt-out options at any time.

12. Third-Party Links & Social

TDCrew operates on Facebook and Instagram, which have their own privacy policies and data practices outside of TDCrew’s control.

TDCrew’s website or posts may include links to other businesses, referral partners, or community resources. Those sites are not operated by TDCrew; review their privacy policies before use.

No social login features (“Sign in with …”) are used at this time.

13. Changes to This Policy

TDCrew may update this Privacy Policy from time to time. Updates will be posted on the website and social-media pages, and the “Last Updated” date above will be revised. Changes take effect immediately upon posting unless otherwise stated.

14. Contact & Effective Date

Email: [email protected]
Mailing Address: Available upon request
Effective Date: October 15, 2025

At-a-Glance Data Map